Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order ships.
Delivery Timeframes
We partner with trusted global logistics carriers to ensure timely delivery. Most orders arrive within 7–14 business days after processing, depending on your location.
Shipping Rates
- Orders under 7.99 shipping fee
- Orders 79.99: $6.99 shipping fee
- Orders 98.99: $5.99 shipping fee
- Orders $99.00+: FREE shipping
All prices in USD. Rates apply to standard shipping only.
Order Tracking
Track your package in real time via the link in your shipping confirmation email or through your ColoursYoYo account.
International Shipping Notes
Delays may occasionally occur due to customs or regional carrier processes. While we strive for seamless delivery, we cannot guarantee exact arrival dates for international orders.
Returns & Lost Packages
- Customers are responsible for return shipping costs.
- Lost package claims can be submitted if tracking shows no updates for 21 consecutive days. Contact colouryoyo@gmail.com for assistance.
Need urgent help? Reach our team at colouryoyo@gmail.com — we’re here to help!